Best Practices for Using Online Communities for Feedback:
Bridge the Gap Between Qualitative & Quantitative Research

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Today, Brian Koma, Vice President of Client Services, and I recorded the following AMA webinar:

Best Practices for Using Online Communities for Feedback: Bridge the Gap Between Qualitative & Quantitative Research
Event Date: August 20, 2008
Time: 10AM PT, 12PM CT, 1PM ET
Presented by the American Marketing Association

Brian and I have presented together a few times, but this was our first extensive collaboration.  It was a good chance for each of us to bounce ideas off the other and refine them.  I'm very happy with the result (except for forgetting to turn off the Mute button once when it was my turn to talk!).   

You can watch the webinar from this site.  I'll be answering attendees' questions in future blog posts in the coming week.