Survey Software Success: Free EBook

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The hypertext nature of this blog is great for when you want to dive in on one topic and follow links to related posts.  However, it's not well suited to those times when you want to read past posts in detail.

To address this, I've compiled much of the blog into a free, 73-page ebook, Survey Software Success. The structure of the book was inspired by a presentation we did and outlines seven best practices for survey success:

1. Focus on a Goal
2. Survey the Right Number of People
3. Plan Your Mail Campaign with Care
4. Craft Your Questions Well
5. Order Questions Logically
6. Get the Survey Length Right
7. Close the Feedback Loop