Welcome to the Listening Post!

Best of Voice of Vovici, 2009

Tweet

 

Occasionally I like to write a post that rounds up a half-dozen other posts I've written. As we look back at 2009, it seems appropriate to take that a step further. Here's a meta-roundup: a roundup of some of our 2009 roundup posts!

• The Seven Deadly Sins of Online Community Management
  Community managers are human and imperfect. Here are the Seven Deadly Sins that community managers are sometimes guilty of.
  
  
• Frequently Asked Questions about Panels & Online Communities
  Answers to eight common questions asked about managing survey panels and conducting research in online communities.
  
  
• The Seven Steps to Highly Effective Surveys
  The Cliff Notes version of our research webcast about the seven key steps to successful surveys.
  
  
• Rating Scale Best Practices
  No matter what subject I'm presenting, invariably I get asked questions about which rating scales are better than others. This post summarizes the research for which types of scales are best.
  
  
• Customer Experience Best Practice Areas
  Based on the CE IQ study, where Vovici and CGA asked organizations to rate themselves on implementation of 24 customer-experience best practices in six areas, to identify those practices with the highest correlation to customer loyalty.
  
  
• AMA MRC 2009
  This conference offered practical advice for market researchers, guidance for working with senior managers and suggestions for strategic planning.
  
  
• ESOMAR Online Research Conference
  The ESOMAR ORC inspired my most prolific blogging. This post links to 15 recaps; since each ESOMAR ORC presentation was backed up by a written paper, ORC sessions were some of the most data-packed sessions I attended all year.

Best wishes for a successful and prosperous 2010!

 Experience Vovici    Request a Call from a Vovici Rep     Request a Demo with a Vovici Rep

PR: wait...  I: wait...  L: wait...  LD: wait...  I: wait... wait...  Rank: wait...  Traffic: wait...  Price: wait...  C: wait...