Survey Software, Web Survey, Online Surveys, and Enterprise Feedback Management solutions from Vovici

Your email:
   

Welcome to the Listening Post!

Your single source for everything Voice of the Customer (VoC) and Customer Experience (CxP). And, don’t forget you can follow us on twitter @vovici, or come check us out on Facebook and join the Vovici Network on LinkedIn.

 

Current Articles | RSS Feed RSS Feed

Monadic Price Testing: “Shh, It’s All About Price”

 

price tagOne of the concerns of traditional price tests in surveys is that they are not natural exercises for respondents, who immediately focus in on price. In the real world, consumers make constant trade-offs between price, functionality and brand; price may or may not be paramount. In research methods like Willingness to Pay and the Van Westendorp Price Sensitivity Meter, price is first and foremost.

One approach that hides from respondents the fact that it is about pricing is monadic price testing, where monadic refers to the fact that respondent sees only one price. In this method, the product or service concept is described with a single price included. The respondent is then asked:

How likely would you to be purchase this product?

  • Not at all likely
  • Slightly likely
  • Moderately likely
  • Very likely
  • Completely likely

Of course, this alone doesn’t help the survey author understand if this is the right price point. Unbeknownst to the respondent, they have been randomly selected to be in one of three or more different groups, each of whom will see a different price (e.g., Cell A sees $40, Cell B sees $50, Cell C sees $60). The survey results can then be cross-tabulated by cell to see how pricing effects purchase likelihood.

Strengths

  • A strict monadic price test hides the fact that pricing is being tested, removing an opportunity for price negotiation on the part of the respondent.
  • Monadic tests are simple to write and administer.

Weaknesses

  • Monadic price tests require large sample sizes, with cell sizes of 100 to 400 respondents. Small cell sizes make it harder to estimate the price elasticity curve given the wider margin of error.
  • The respondent must compare the presented price to an internal reference, making this method – like other pricing methods relying on direct questioning – a measure of price awareness.

Some monadic price tests are marketing experiments, where each recipient of the offer sees only one price and can actually buy the product at that price. Such tests are phenomenal indicators of actual behavior, as opposed to predicted behavior. For instance, the price for the integrated compiler, Turbo Pascal, was set at $49.99 upon its launch in 1983, hundreds of dollars below competitive packages, as a result of such a test.

Variations on monadic price testing involve the respondent seeing only one price at a time in sequence, but such variations quickly make it clear that the research is about price.

Monadic price tests are most useful when the product concept is fixed and price is the primary attribute being researched.

This is part of a series of pricing research posts that Michaela Mora and I are writing. The series so far:

Comments

Currently, there are no comments. Be the first to post one!
Post Comment
Name
 *
Email
 *
Website (optional)
Comment
 *

Allowed tags: <a> link, <b> bold, <i> italics

Latest Posts

Loading
What's New
Don't Be in the 4%
VoC on Twitter
Verint Blog
Verint Blog: Read the Latest from the Verint Systems Blog